Terms of Service | Pharmacy Weight Loss Stirling
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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Stirling

Pharmacy Weight Loss Stirling
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Stirling is a General Pharmaceutical Council (GPhC) registered online pharmacy (GPhC No. 9012511) based in Stirling, United Kingdom. We provide online weight loss consultations and prescription services conducted by qualified healthcare professionals.

2. Eligibility

To use our services, you must:

We reserve the right to decline services to any individual we deem ineligible on clinical or safety grounds. Eligibility is assessed on a case-by-case basis by our prescribing team.

3. Prescriptions

All prescriptions issued through our service are generated following an online clinical consultation. Prescriptions are only issued where a qualified prescriber determines it is clinically appropriate and safe to do so.

You must complete all consultation questions truthfully. Providing false or misleading information may result in termination of your account and could pose serious risks to your health. We retain the right to refuse or cancel a prescription at any time if we have clinical or safety concerns.

Prescriptions issued are for your personal use only and must not be shared with or used by any other person.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards via our secure payment provider. All prices are displayed in GBP (£) and are inclusive of VAT where applicable.

We reserve the right to amend pricing at any time. You will always be shown the current price before completing your purchase. Payment details are processed securely and are never stored on our servers.

5. Delivery

Once your consultation has been reviewed and your prescription approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery times thereafter are subject to the courier service used.

We are not responsible for delays caused by third-party delivery providers, incorrect addresses provided by the customer, or circumstances beyond our control. Please ensure your delivery address is accurate at the time of ordering.

Medications are dispatched in discreet, secure packaging to protect your privacy.

6. Cancellations and Refunds

You may cancel your order before your prescription has been approved and dispatched by contacting us promptly. Once a prescription has been dispensed and dispatched, we are unable to offer a refund in accordance with UK medicines legislation and patient safety guidelines.

If you believe your medication has arrived damaged, faulty, or incorrect, please contact us within 48 hours of receipt. We will investigate and resolve the matter in accordance with our complaints procedure.

Consultation fees are non-refundable once a clinical review has been completed, regardless of whether a prescription was issued.

7. Medical Disclaimer

Our services do not replace your regular GP or primary healthcare provider. We strongly encourage you to inform your GP of any medications prescribed through our service.

The information provided on our website is for general informational purposes only and does not constitute medical advice. All clinical decisions are made by our qualified prescribers based on the information you provide.

In the event of a medical emergency, call 999 or attend your nearest Accident and Emergency department immediately.

8. Privacy and Data

We are committed to protecting your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Full details are available in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms of Service, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.